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Comments (2)
I have been making money on the internet for over 10 years and fortunately I am in a position that I can buy whatever looks good and even if it gives me one more idea or strategy, I'll buy it.
The problem is that SEO Suite is simply not up to par. In fact, it can have a negative effect with spammy links.
What makes matters worse is that Apex Pacific is ruining their online reputation.
How?
They state,
"We offer a "no questions asked" 30 days money return policy on all our products"
I have had to waste my time to chase them up for weeks and finally they emailed me with:
"Your request for a refund has been passed onto our refunds department, this may take up to 3-5 working days."
Then, another 10 days later .... nothing
Ok, it's only $250, but I hope this post can help someone thinking of doing business with this company.
Ans here's the deal. I very very rarely ask for a refund because I sell software on the internet and understand it's not cool. But when it's really bad, as in this case, I figure why throw money away on something that doesn't do anything.
I hope this gets to someone at Apex Pacific so they can clean up their act.
Today, customer service and online reputation is everything.